Last Updated: 16th April. 2025
This Privacy Policy (“Privacy Policy”) describes the privacy practices of Goal Education Limited (“GoalEDU,” “we,” “our,” or “us”) and explains how we collect, use, disclose, and protect personal information from our users, customers, and website visitors through our platforms, applications, and other interactions with you (collectively, the “Services”). By using our Services, you agree to the collection, use, disclosure, and practices described in this Privacy Policy.
Personal Information We Collect
We collect personal information from or about you and your devices in the following ways:
Information You Provide:
- Contact Details: First and last name, email address, and phone number.
- Authentication Credentials: Login details to access your accounts.
- Child Portfolio Data: Information about your child’s academic performance, extracurricular activities, and other achievements.
- Payment Information: Payment card details (processed by a third-party payment processor; we do not store card numbers).
- Communications: When you contact us with questions, feedback, or support requests.
- Marketing Preferences: Your preferences for receiving marketing communications.
Information We Obtain from Third Parties:
- Social Media Information: Interactions with our pages on platforms like Facebook, Instagram, and LinkedIn.
- Third-Party Login Details: Information provided when you connect to our Services via platforms like Google or Apple.
- Other Sources: Data from publicly available databases or marketing partners.
Information We Collect Automatically:
- Device Data: Includes your IP address, browser type, operating system, and device type.
- Online Activity Data: Information on how you use our Services, such as pages viewed, access times, and navigation paths.
How We Use Your Personal Information
We use your personal information for the following purposes:
- To Provide and Improve Our Services:
- Operate, maintain, and enhance our platform.
- Process payments and manage transactions.
- Provide personalized recommendations for academic and extracurricular planning.
- For Research and Development:
- Analyze usage and improve our AI-powered features.
- Develop new tools and functionality to enhance user experience.
- For Marketing and Advertising:
- Send you promotional messages and updates.
- Show you interest-based ads, which may be customized based on your preferences.
- For Legal and Compliance Purposes:
- Comply with applicable laws and regulations.
- Prevent fraud and unauthorized access to our systems.
- To Create Anonymous Data:
- De-identify personal information to create aggregated, non-identifiable datasets for research and business purposes.
How We Share Your Personal Information
We may share your personal information as follows:
- With Service Providers: Vendors who assist with hosting, analytics, marketing, customer support, and payment processing.
- For Compliance and Safety: To enforce our policies, comply with legal obligations, and protect against fraud or harm.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
Your Choices
- Access or Update Your Information: Contact us to correct or update your personal data.
- Manage Cookies: Adjust your browser settings to block or delete cookies and control your online tracking preferences.
Data Retention
We retain your personal information as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Security Practices
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
International Visitors
Our platform is hosted in Hong Kong. If you access our Services from outside this region, your data will be transferred and processed in accordance with local laws. By using our Services, you consent to this transfer of information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting an updated version on our website with the revised “Last Updated” date.
How to Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Goal Education Limited
Email: [email protected]